Privacy Policy

Introduction

ImpactEnabled ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are based in the Netherlands and comply with the General Data Protection Regulation (GDPR) and the Dutch implementation of GDPR (Algemene Verordening Gegevensbescherming, AVG).

Information We Collect

Information You Provide

When you use our intake form or contact us, we may collect:

• Name and email address
• Organization name and sector
• Information about your nonprofit's challenges and goals
• Team size and current tools/systems
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device and browser information
• IP address (anonymized)
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Generate personalized AI insights about your organization's needs
• Send you relevant information about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

AI Processing

Our website uses Anthropic's Claude AI to generate personalized insights based on information you provide in our intake form. When you use this feature:

• Your responses are sent to Anthropic's API for processing
• Anthropic processes this data according to their privacy policy
• We do not use your data to train AI models
• Generated insights are based solely on the information you provide in that session

Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: When you submit our intake form or subscribe to communications
• Legitimate interest: To improve our services and respond to inquiries
• Contract: When necessary to provide services you have requested

Data Sharing and Third Parties

We do not sell your personal information. We may share data with:

• Anthropic: To process AI-generated insights
• Resend: To deliver emails you have requested
• Hosting providers: To host our website securely
• Legal authorities: When required by law

Your Rights

Under GDPR/AVG, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to certain types of processing
• Withdraw consent: At any time, without affecting prior processing

To exercise these rights, contact us at hello@impactenabled.com.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Intake form data is retained for up to 24 months unless you request earlier deletion. Analytics data is anonymized and aggregated.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encrypted connections (HTTPS), secure data storage, and limited access to personal data.

Cookies and Local Storage

Our website uses minimal, privacy-respecting technologies:

Essential (Always Active)

• Cookie consent preference: Stored in your browser's local storage to remember your privacy choices
• Session functionality: Required for the website to function properly

Analytics (With Your Consent)

• Vercel Analytics: Privacy-focused, aggregated analytics that do not track individuals or use cookies
• Plausible Analytics: Cookie-free analytics that respects privacy (if enabled)

Managing Your Preferences

When you first visit our website, you'll see a cookie consent banner where you can accept or reject non-essential analytics. You can change your preferences at any time by clearing your browser's local storage for this site and refreshing the page.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.